Introducing The Founder Dashboard
Some Tools for managing your Community
As a Switchboard admin you will find a special menu in the upper right-hand corner of the site. From here you will have access to the following:
View + search the user directory.
This includes users' names, affiliation, class year (when relevant), number of asks and offers, number of comments, status, and role. Each column can be toggled in ascending or descending order.
Promote users to moderator status
Make users into moderators to help you engage and manage the community. You can see moderator and admin privileges here.
If the need arises to ban a user, you can click on the "Approved" tab, which will open a menu with the tab "Banned." By selecting "Banned," the user will not be able to access your Switchboard, but you will need to reach out to explain why they have been banned.
For users that opt to update their information, this tool allows founders to export those users' information to a CSV.
This tool provides you with diverse data to track the health and progress of your Switchboard community. And much of the data are interactive, which provides valuable insight that can be used in future initiatives.
Bulk User Invite
Adoption is important in the continued health of your Switchboard, and this tool gives you an easy way to reach out to your community through your Switchboard. Just upload a CSV and you'll be good to go.
- Edit the community's name, logo and location
- Edit the community's mission (this shows up in the Switchboard's footer)
- Set up Auto-Tweeting to your or your community's Twitter account
- Set up a donation button to connect to your institution's giving page
Posts that have been flagged are collected in this tool, and administrators can review and delete flagged posts as needed.
This tool gives you the ability to share announcements with your Switchboard community. It can be used in many ways, and you can even create campaigns for specific groups in your community, such as an announcement for just alumni or just current students.
See posts that have been up for a week and haven't received any comments or messages. It's important for founder and their team to step in a show these posts a little love.