Ways We Can Help
Technology
Every successful and scalable initiative is built by understanding your community’s needs and creating a sound, scalable, and realistic strategy to meet those needs. The most successful teams are those that complete a thorough needs assessment. The Switchboard platform was developed by listening to the real needs of tens of thousands of students, alumni, and constituents of member-drive organizations. With these needs in hand, our software allows your team to be more efficient and effective “operators,” to meet those needs and improve member satisfaction and success, increase engagement, and surface new donors and volunteers.
Define, Design, Build
Do you want to transform or improve how your institution provides front facing support for students and alumni to increase student success, career outcomes, engagement, and donations? We offer a custom “Define, Design, Build” solution for education and member-based organizations wanting to understand the effectiveness of existing efforts and design and build more effective ones. Drawing on best practices from proven research and our work with dozens of institutions, this customized solution will align the goals of your institution with those of your members to deliver a win-win, high impact return on investment. We begin with an on-site assessment and initial design sprint with your team to identify immediate solutions and create a roadmap for success.
Coaching & Expert Advice
We designed our coaching package for at-capacity individuals and teams with limited time and resources who wish to improve performance, focus on outcomes, identify efforts that work, and streamline operations. Our team of experts will lead two 75-minute calls per month for three months with up to five of your team members. Customized coaching packages are also available for longer periods and larger teams.
