Higher Education Innovation Fellows

Our Higher Education Innovation Fellowship is a year-long program for aspiring higher education leaders of all experience levels who are interested in learning to innovate at scale for their institution. The program includes six months of curriculum, nine days of innovation workshops in Portland, Oregon, and a six-month applied campus innovation project where fellows will put one of their ideas into action with constituents.

As a participant in the HEIF program, I am gaining not only a better intellectual understanding of the challenges facing higher ed, but also a practical skillset grounded in design thinking. It is an action-oriented curriculum that will benefit my institution and my career.

Kayla McCulley
Director of Alumni Learning and Career Programs
Pomona College


We designed our coaching package for at-capacity individuals and teams with limited time and resources who wish to improve performance, focus on outcomes, identify efforts that work, and streamline operations.  Our team of experts will lead two 75-minute calls per month for three months with up to five of your team members. Customized coaching packages are also available for longer periods and larger teams.


Team Switchboard has supported us with patience and humor through every step of the Switchboard adoption process. Their coaching was insightful, enlightening, impactful, well-researched, and customized for our audience.


Chloe Chalmers
Manager, Corporate Alumni Relations
University of Alberta Alumni Association

On-site Team Training

Our on-site team training packages are for teams who need to increase collaboration with internal partners and those in need of tangible, measurable short-term wins. Team Switchboard doesn't just have decades of experience in higher ed administration—we're also skilled facilitators, teachers, and community organizers who can help your team identify and implement solutions that last.

Our training was engaging, personalized, and delightful. Team Switchboard's innovative, authentic approach made the training very enjoyable and worthwhile.

Julie Stutzman
Alumni Relations Manager
University of Western States

21st-Century Engagement Design

We created our engagement design package for institutions that are committed to maximizing engagement performance. Our one-week engagement bootcamp will clarify your engagement strategy, align your efforts with desired outcomes, review existing programs and technology, gather input from campus stakeholders, and help you design a modernized engagement plan for your team.


I must admit, this is the best overall team I’ve ever had the pleasure of working with in almost 30 years at Seattle Pacific University.


Jacqui Smith-Bates
Dean of Career and Learning Support
Seattle Pacific University

Our Complete Services Menu

View all our consulting options in one PDF

Download our services menu for a detailed list of the professional development and consulting packages we offer, pricing information, and an explanation of which package might be best for your team.