The Problem

Higher education is facing a crisis of trust, the public is questioning the value of a degree, there is significant growth in the credentialing market, and outcomes for students and alumni are grim. Higher education needs to mobilize systemic change quickly, and that takes an investment in human capital and leadership development to innovate and lead service design from within the walls of the institution itself.

The Challenge 

Emerging innovators in higher education rarely have enough time, resources, and training to move change initiatives forward. Professional development organizations in higher education are siloed, and there are clear barriers to collaboration between these communities of practice. Teams are struggling to better meet the needs of students and alumni at scale.

The Solution

The Higher Education Innovation Fellowship

This program is designed for ambitious emerging innovators in higher education who want to learn best practices to scale innovation at their institutions and advance themselves as a change agent on campus. 

There's no experience level requirement; however, most applicants have at least five years of work experience in education or elsewhere. Fellows are action-oriented, outcomes-driven, collaborative, innovative, and seek to learn from models and case studies across campuses and industries. The program teaches fellows to break down professional development silos that exist in higher education. Fellows represent various departments and roles in their institutions, staff, faculty, doctoral students, alumni volunteers, and so on.

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Learn how to make change that lasts happen on your campus

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Do guided, hands-on work with design thinking at your institution

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Attend Switchboard’s signature conference, ListenUp EDU

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Connect with a network of likeminded professionals across higher education

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Hone skills that help you help increase your entire team’s capacity

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Gain access to a library of templates, exercises, and other resources

As a participant in the HEIF program, I am gaining not only a better intellectual understanding of the challenges facing higher ed, but also a practical skillset grounded in design thinking. It is an action-oriented curriculum that will benefit my institution and my career.

Kayla McCulley
Director of Alumni Learning and Career Programs
Pomona College

Meet the Fellows 

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Dana Maze Ehrlich

Alumnae Volunteer, Smith College | Alumnae/i Engagement Consultant, AlumFocus

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Madeleine DelVicario

Program Coordinator at the Office of Alumnae Relations, Smith College

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Yuliya Dennis

Director of Alumni Career Services, Oregon State University Alumni Association

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Julia Lapan

Director of Career Development, Center for Engineering, University of Virginia

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Kayla McCulley

Director of Alumni Learning and Career Programs, Pomona College

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Rachel Finch

Director of External Relations, Oregon State University Career Center

Greg Flores

Associate Director of Career Services, Portland State University

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Andrew Wright

Director of Undergraduate Admissions, Concordia University

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Kassie Infante

Assistant Director of Alumni, Phillips Academy Andover

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Ellen Roof

Program Director of Young Alumni Giving, University of Notre Dame

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David DeMarkis

Doctoral Intern, Texas Association of School Administrators

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Amber Graham

Strategic Initiatives Program Director, University of Rochester

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Allison Young

Director of Annual Giving, Renbrook School

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Dr. LaToya Owens

Director of Learning and Evaluation, Frederick D. Patterson Research Institute

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Reginald Leonard II

Associate Director for Career Connections and Community Engagement, University of Virginia

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Linda Pantale

Associate Director of Career Development, University of Chicago

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Kyle Brown

Assistant Director of Engagement and Events, Seattle Pacific University

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Dr. Kim Middleton

Director of the Center for Academic Innovation and Creativity, Mount Saint Mary’s University

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Melissa Yazzie

Career Advising, Eastern New Mexico University