If you’ve attended a conference or read articles or, well, done anything, really, in the past few years you’ve likely heard of something called “design thinking.” And if you’re anything like me, you’ve turned your nose up at what seems to be the latest fad out of Silicon Valley.
But design thinking is not business-school jargon. It isn’t pretentious, or fake, or overhyped. It’s actually useful—yes, even to higher ed, with all its quirks.
Here's why.