Bridging the gap between advancement and alumni relations can be hard—even when one office is asking something of the other.
To solve this problem, Elon University created a unique hybrid position: the Alumni Engagement Officer. Elon has used its AEOs to increase rates of attendance, volunteering, giving, and retention.
We spoke with Tricia Teter, senior alumni engagement officer, and Jill Hollis, coordinator of alumni engagement and special events, to tell us more about the Alumni Engagement Officer position and the strategy behind it. They recently presented on the topic at the CASE Divison III Conference in Nashville.