PIE Day 1

Hello there followers of Switchboard. Mara here. It’s been a while hasn’t it? There have been some exciting developments afoot. Allow us to share.

Switchboard was accepted to Wieden + Kennedy’s Portland Incubator Experiment. This means we are given mentors, money, office space and free beer and popsicles (I am not kidding) over the next three months as we hatch. I’ll be documenting the process here. Follow along if you’re interested to see how Switchboard goes from an idea sketched in a Moleskine one morning during brunch with a friend to a useful product your community can use.

Yesterday was (my) official first day. Some highlights: 

1. I went to a ruckus tech party at the new, beautiful office space of Puppet Labs (founded by Luke Kaines ’96). It’s a giant geek loft with vintage video games and conference rooms named after Muppet characters.

Also, I present my first utilikilt sighting without commentary: 

I took refuge for a bit  in their library and spent some time with Paul Graham’s Hackers & Painters.  This quotation about empathy and hacking resonated.

2. I listened to a podcast from Asana founder Justin Rosenstein called “Leading Big Visions from the Heart,” from the Stanford Entrepreneurial Thought Leaders series. He said this thing that I’ve never heard a founder say: 

"I think that the common success metric that companies use to determine whether they are doing the right thing is something like page views or…minutes spent on the site. And I think they do that not out of malice but because it is the easiest thing to measure...And yet I would be much happier to have a product that people are are spending five minutes on per day instead of 20 minutes on per day if those five minutes would make them happier. In fact that would be much, much better because it means they can get back to their lives.”

Sean and I often look at the minutes spent on Switchboard and, like Justin, we’re really psyched when that number goes down. 

Sustainable Social Media

Most social media platforms can gain a touch of active involvement through some existing built-in interactions, but what does that actually mean? To me, not much. I’m far more compelled to create something sustainable that taps into the deep-seeded interests of our audiences. It won’t be as simple as a like, but that element of ease is at the back of my mind, because it must be easy. And it must be amplified from our already existing presences to make the social scope even grander.
Ma’ayan Plaut, Oberlin’s Manager of Social Strategy & Projects

Switchboard and Wishes

Today I was thinking about what we, as humans, wish for. And how to build Switchboard so that it can, as cheesy as this sounds, make wishes come true.

My starting place is knowing what we probably don’t wish for. At least what I don’t wish for. I never say: “I wish I had more time to aimlessly surf the internet and bookmark recipes.” “I wish I could randomly click on the profiles of my professional contacts and see what groups they belong to.” “I wish I could passively scroll through a feed of news and announcements from strangers and distant acquaintances.” Instead, I say “I wish I could cook my friends a meal.” “I wish I could have a monthly discussion with my most inspiring colleagues.” “I wish I could meet up with someone I share something in common with and toss around a frisbee.”

Sometimes when I’m looking for inspiration that informs the building of Switchboard I try to identify existing sites from completely different disciplines that might help answer my questions. And so for this question— “What do we wish for?”— I went to the Make-A-Wish foundation. As as you’ll see from the recent wishes in the photo, there is a wish lexicon that we have as humans. Certain verbs that come up over and over again: I wish to be, to have, to meet, to go, to learn, to make, to give. We are building Switchboard to be a place to say these wishes out loud and then see what can come true.