Few institutions have as many alumni as The Ohio State University, with its 550,000 Buckeyes worldwide. But we all face similar challenges when it comes to keeping our alumni engaged at scale from afar.
Ohio State launched an online community called the Buckeye Room to solve those problems. They use the Buckeye Room to gather information on their alumni, solicit feedback, and keep them engaged.
We asked Molly Schmied, Director of Market Research & Insights in the Office of Advancement, to share more about the project and what other institutions can learn from it.