• Join like-minded professionals across functional areas of a variety of institutions to learn models for innovation.

  • Learn service design and delivery models that scale in other industries and discover potential applications into higher education.

  • Understand how to build team capacity around strategic listening

  • Develop best practices for community activation and management to drive change initiatives forward at your institution.

  • Two days of on-site curriculum sessions and visits to leading innovators in the Portland, Oregon business and education community.

  • Admission to our two-day, signature conference in Portland, Oregon: ListenUp EDU.

  • 12 hours of interactive virtual sessions with leaders in design thinking, user experience, marketing and communications, and student and alumni success.

  • Opportunity to learn models of service design and delivery from outside industries with direct applications to higher education.

  • Books and continued access to materials, resources, and learning opportunities.

  • Worksheets and templates to use personally and with your teams.

  • Virtual online group discussions with other fellows and the ability to form connections with like minded change agents in higher education.

  • Opportunity to hone your presentation and change management facilitation skills.

Our next HEIF cohort kicks off in April 2019.

$3,500 plus travel and lodging for onsite visits to Portland. We offer an early bird rate of $2,900 for those who register by January 15.