• Join like-minded professionals across functional areas of a variety of institutions to learn models for innovation.

• Learn service design and delivery models that scale in other industries and discover potential applications into higher education.

• Understand how to build team capacity around strategic listening

• Develop best practices for community activation and management to drive change initiatives forward at your institution.

• Two days of on-site curriculum sessions and visits to leading innovators in the Portland, Oregon business and education community.

• Admission to our two-day, signature conference in Portland, Oregon: ListenUp EDU.

• 12 hours of interactive virtual sessions with leaders in design thinking, user experience, marketing and communications, and student and alumni success.

• Opportunity to learn models of service design and delivery from outside industries with direct applications to higher education.

• Books and continued access to materials, resources, and learning opportunities.

• Worksheets and templates to use personally and with your teams.

• Virtual online group discussions with other fellows and the ability to form connections with like minded change agents in higher education.

• Opportunity to hone your presentation and change management facilitation skills.

HEIF is on hold through 2021.