Timeline

We are currently enrolling for our 2019 HEIF cohort, to begin in the spring of 2019. Applications are due February 15.

Virtual Training 1: The Future of Higher Education Innovation
(Tuesday, March 5, 2019, 90 minutes)
Chelsea Haring, Switchboard | Brittany Paulk, Arizona State University

Virtual Training 2: How Do We “Do” Empathy in Education? Lessons From Journalism and User Experience in Tech (Tuesday, April 2nd, 2019, 2 hours)
Mara Zepeda, Switchboard | Lowell Reade

2 Day Intensive Onsite in Portland, OR + 2 Days at ListenUp EDU (April 15–18, 2019)

The Hero’s Journey in Higher Education, Mara Zepeda
Workplace Innovation Tour and Q&A, Stephen Green @ WeWork Labs
What If I Trusted You? Jerry Michalski
The Future of Work, April Rinne
How to Build Team Capacity for Listening, Chelsea Haring
Designing for the End User, Terrazign
‘Continuity Canvas’ and Innovation Lab Tour, Uncorked Studios
Tour of MilkRun, Canby, OR and farm-to-table dinner

Virtual Training 3: Facilitating Change in Higher Education
(Tuesday, June 4, 2019, 2 hours)
Chelsea Haring, Switchboard | Brittany Paulk, Arizona State University

Virtual Training 4: Using Social Listening to Define End User Needs and Brand Health
(Tuesday, July 9th, 2019, 2 hours)
Liz Gross, Campus Sonar

Virtual Training 5: User Experience and Service Design in Higher Ed: Part 1
(Tuesday, August 6th, 2019, 2 hours)
Joe Catrino, Trinity College | Chelsea Haring, Switchboard

Virtual Training 6: User Experience and Service Design in Higher Ed: Part 2
(Tuesday, September 10, 2019, 2 hours)
Joe Catrino, Trinity College | Chelsea Haring, Switchboard